AI, Data & Analytics
Fewer Complaints about Nuisance Calls, but Which Controls Were Responsible?
The US and UK have differing strategies for stopping robocalls but the trends in complaints are remarkably similar.
The Robocall Transparency Report They Do Not Want You to Read
The US traceback consortium linked five times as many bad calls to a US originator than to a foreign originator during Q3 2023.
Telco Loses Appeal over €200,000 GDPR Fine for Christmas Day SIM Swap
Spanish telcos endure a much harsher interpretation of data protection law than their European peers.
Multiple Scam Robocalls Traced to Deutsche Telekom
The most recent data from the US traceback consortium showed them tracing more scam robocalls to the German operator than any other major telco.
Spanish Telcos Receive 5% of All Known GDPR Fines across Europe
Vodafone receives an especially large number of data protection fines from Spain's Agencia Española de Protección de Datos.
Big US Call Analytics Firms Hiya and TNS Blasted for Conflict of Interest over Incorrect Spam Labels
Numeracle warned the FCC about mislabeled calls but praised the third big call analytics firm, First Orion, for tackling the issue.
5 Takeaways from the Verizon Data Breach Investigations Report 2023
It is no surprise that crime motivates most breaches but not all the findings are consistent with the attacks described by telcos.
Free Guide for Telco KYC
Numeracle's "Model Standards for Know Your Customer" is available as a PDF from the FCC, or in Word format from Numeracle's own site.
Are Big US Robocall Analytics Firms Wrongly Labeling Legitimate Calls as Spam?
A VoIP provider that mostly serves restaurants and car dealerships says clients are 'distraught' about faulty labels on outbound calls.
5 Billion Robocalls in March: Can We Finally Admit the US Strategy Is Failing?
These are the worst figures for YouMail's Robocall Index since November 2019.
How Simple Analytics Could Make Risk Management More Strategic
Experienced risk manager Hans Læssøe has articulated a simple way to make data about risks more relevant to decision-making.
Hackers Insert Data-Stealing Malware into 3CX VoIP Phone System Used by 600,000 Organizations
3CX customers include BMW, McDonald’s and the UK National Health Service. Some think North Korean hackers are behind the attack.
The Commsrisk Global Fraud Dashboard

Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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