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55.9%
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BSS Survey

Since 2000, Hugh Roberts has compiled a short but revealing annual survey into BSS attitudes, which he runs in parallel to managing the World BSS Awards. It is that time of year again, and having had a sneak peak at the early results, it looks like they will once again be a useful indicator of what the future holds for BSS. Amongst the twelve questions are a few dedicated to revenue assurance. All the questions are relevant to revenue assurance practitioners, because they point the way to how BSS will change in future, and hence the challenges to be faced by revenue assurance. Anyone who takes part in the survey will get to see the results. That is a good return for spending a few minutes answering a dozen quick multiple-choice questions. To take part, you can either:

The closing date for entries is the end of June.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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