Dan Baker
Dan is a founder of the Technology Research Institute (TRI), which has published studies about the telecom software market since 1994.
As a journalist, Dan wrote for B/OSS magazine and recorded webinars with VanillaPlus before launching his own publication, Black Swan Telecom Journal.
As a journalist, Dan wrote for B/OSS magazine and recorded webinars with VanillaPlus before launching his own publication, Black Swan Telecom Journal.
Articles by This Author
Why India Is Racing Ahead with Know Your Customer Biometrics
Shankar Palaniandy of FRS Labs talks about the Indian national ID database and its impact on customer verification and services.
Top Lawyer Explains US Reverse on Business Data Services Regulation
Andrew Lipman, Senior Partner at legal firm Morgan Lewis, talks about the u-turn in US telco regulation and legal risk in general.
Inventive Fraud Management Tools Take Flight for the New Age of SIP/VoIP Operators
Oculeus CEO Arnd Baranowski says the IP addresses of PBX hackers can and should be blocked before they succeed.
A Day in the Life of a Telecom Industry Analyst
You may be used to reading business articles and research reports, but what is it like to write them?
BT Americas CISO Shares Best 6 Security Motives
BT's top information security officer in the Americas tells us why boards take an increasing interest in securing their data.
Seeing Daylight: How to Integrate Multi-Vendor SDN/NFV
Marcin Paszkiewicz and Bartosz Michalik of Amartus discuss OpenDaylight and other standards for virtualized networks.
Monetizing NFV/SDN: Policy Will Let Virtual Networks Play in the Big Leagues
Ari Banerjee of Netcracker explains why policy management needs to be taken further than ever before.
Nine Simple Strategies to Counter Telecom Fraud
Fraud expert Jim Bolzenius shares his favourite anti-fraud strategies.
Addressing the Key Security Challenges in NFV Infrastructure
Gal Ofel of Telco Systems discusses the vulnerabilities introduced when replacing network hardware with software.
Cross-Industry Credit Data from LexisNexis
Jim Rice of LexisNexis explains the results of a study into whether telecoms credit scoring would be improved by also utilizing data from other industries.
Your Billing Operation: How to Tune It to Drive Business Growth with Customer Analytics
LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.
Customer Value: From Scattered to Consistent
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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