In some ways, revenue assurance people are sceptics. They assume the worst is always happening at every telco they work. In other ways, revenue assurance people are optimists. They believe that only they have the skills and belief to find what is going wrong and fix it, that they will find what is going wrong, that they will fix it, and that they will make everybody plenty of money in the process. But are they sometimes over-optimistic? This LinkedIn question is looking for investors to help an Asian revenue assurance business enter the European market. A supplier in the growth region of Asia wanting to build market share in the saturated market of Europe? European operators have been the biggest purchasers of revenue assurance over the years. You would think their appetite for more spend on revenue assurance would be limited; that is my impression. So how much return on investment can be gained by a new player entering this most mature, most saturated, most competitive of markets?
Ever The Optimist
During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.
The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.
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